LeadWA is India's official WhatsApp Business API platform that enables businesses to send automated messages, manage campaigns, and integrate WhatsApp with their CRM. We use Meta's official API to ensure reliable delivery with 99.9% success rates.
The official WhatsApp Business API is Meta's enterprise solution that allows businesses to send bulk messages, automate customer support, and integrate WhatsApp with their CRM and marketing tools. It provides a more scalable and feature-rich solution compared to the WhatsApp Business app.
The WhatsApp Business App is designed for small businesses with up to 5 users and manual messaging. The WhatsApp Business API is for medium to large businesses requiring automation, bulk messaging, CRM integration, multiple users, and advanced features like chatbots and analytics.
Yes, LeadWA is built on Meta's Official Cloud API. Our platform leverages the same infrastructure that powers WhatsApp Business, ensuring reliable delivery and full compliance with Meta's policies. This means your business communication is secure, scalable, and backed by the world's most trusted messaging platform.
Pricing
LeadWA offers a one-time setup fee of ₹999 for the Official WhatsApp API and ₹499 for Bulk Campaign. There are no monthly fees. You only pay for the messages you send at competitive rates (₹0.25-₹0.85 per message depending on message type).
No, LeadWA has no monthly subscription fees. You pay a one-time setup fee and then only for messages sent. This makes WhatsApp Business API affordable for businesses of all sizes. No hidden charges, no long-term commitments.
Message pricing depends on the type: Utility messages (order confirmations, shipping updates) cost ₹0.25 per message. Marketing messages (promotions, offers) cost ₹0.85 per message. Authentication messages (OTP, verification) cost ₹0.50 per message. Bulk campaign messages cost ₹0.65 per message.
A new WhatsApp Business number setup costs ₹500. This includes number registration, OTP verification, business profile setup, and activation. You get a dedicated WhatsApp Business number ready for customer communication.
Yes, LeadWA offers flexible message packs starting from 3,000 messages. You can choose packs that suit your business needs. Enterprise customers can get custom quotes for higher volumes. All pricing is displayed transparently in your dashboard.
Yes, we offer a transparent refund policy. If you are not satisfied, contact our support team within 7 days of setup. Please refer to our refund policy page for complete details and conditions.
Bulk WhatsApp Campaign setup fee is ₹499. After setup, you can purchase campaign packs starting from 5,000 messages. This is ideal for businesses that want to start without business verification. Activation is instant and no verification is required.
Meta may update their conversation pricing from time to time. LeadWA will transparently pass these changes and update pricing in your dashboard. We recommend checking your dashboard for the latest rates.
Setup & Verification
Official WhatsApp API requires business verification through Meta's process. Bulk Campaign works without verification, making it an ideal starting point for businesses. Our team provides complete guidance for the verification process, including document preparation and submission to Meta.
Official WhatsApp API activation takes 24-48 hours after completing verification. Bulk Campaign is activated instantly after payment. Our team ensures fast onboarding with dedicated support. We handle all the technical setup so you can start sending messages quickly.
Yes, you need a Facebook Business Manager account to use the official WhatsApp Business API. We provide guidance on the setup process and help you through the verification. Our team ensures a smooth onboarding experience with dedicated support throughout the verification journey.
We provide comprehensive guidance for WhatsApp Green Tick verification. Our team helps you through the official Meta verification process, which includes business verification and phone number validation. The green tick badge significantly increases customer trust and brand credibility.
Yes, you can use your existing WhatsApp Business number with LeadWA. We assist with number migration and verification. Contact our support team for migration assistance.
Features
Yes, LeadWA supports images, videos, PDFs, documents, and interactive messages through the official WhatsApp API. Rich media helps drive higher engagement and conversion rates. You can upload media directly through our dashboard or use our API for programmatic sending.
Yes, LeadWA includes an AI-powered chatbot for automated responses and customer support. The chatbot can handle common queries 24/7, reducing support workload by up to 70%. It learns from interactions and provides personalized responses to customers.
Yes, you can send bulk messages to your customers using our platform. The Official API supports templated messages for promotions, updates, and customer engagement. Bulk campaigns are processed at high speed to ensure timely delivery to all recipients.
Yes, LeadWA provides webhook and REST API integration for connecting with your CRM, ERP, or custom applications. Automate workflows and sync data across platforms. We support major CRMs including Salesforce, HubSpot, and Zoho.
Our Bulk Campaign delivers 75-85% success rates, depending on message quality, timing, and recipient engagement. We optimize campaigns for maximum deliverability through proper message formatting, timing optimization, and compliance with WhatsApp policies.
Utility messages include order confirmations, shipping updates, appointment reminders, and account notifications. Marketing messages include promotional campaigns, offers, announcements, and broadcasts. Marketing messages require opt-in consent from recipients and must follow Meta's guidelines.
Yes, you can send messages with buttons, calls-to-action, quick replies, and interactive lists to increase customer engagement and conversion. These interactive elements make your messages more engaging and drive higher response rates.
Support & Services
We provide 24/7 technical support, template approval assistance, Green Tick guidance, and dedicated account management for all customers. Our support team is available via WhatsApp, email, and live chat to ensure you get the help you need when you need it.
Yes, our team helps you create and submit WhatsApp templates for Meta approval. We ensure your templates meet all guidelines and get approved quickly. Our experts handle the entire template submission process, saving you time and ensuring compliance.
The Green Tick is a verified business badge on WhatsApp that increases trust and credibility. We provide expert guidance to help you get verified. The badge appears next to your business name in chats, signaling to customers that you are an official business.
Technical
Yes, LeadWA uses 256-bit encryption, Meta Cloud API compliance, daily backups, and bank-grade security to ensure your data and communications are safe. We follow industry best practices for security and regularly update our systems to protect against threats.
Messages are delivered in real-time with 99.9% uptime. Bulk campaigns are processed at high speed to ensure timely delivery to all recipients. Our infrastructure is designed to handle high-volume messaging with minimal latency.
Yes, our platform automatically retries failed messages and provides you with tools to resend messages manually if needed. You can also monitor delivery status in real-time through our analytics dashboard.
Yes, LeadWA provides comprehensive analytics including delivery rates, open rates, click-through rates, campaign performance, and customer engagement metrics. Our reports help you understand what's working and optimize your campaigns for better results.
Account & Billing
No, there is no minimum commitment with LeadWA. You can start with any message pack and scale as your business grows. No long-term contracts, no penalties for upgrading or downgrading. You have full flexibility to adjust your usage as needed.
Yes, you can cancel your account anytime. There are no penalties or hidden fees. Your data will be deleted as per our privacy policy. Contact our support team to initiate the cancellation process.
LeadWA accepts payments through Razorpay, including credit cards, debit cards, UPI, and net banking. Manual payment options are also available. All payments are processed securely with bank-grade encryption.
Yes, you can upgrade your plan or purchase additional message packs at any time. There are no penalties for upgrading. Simply contact our support team or use the self-service options in your dashboard.
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