WhatsApp Marketing Software

₹999 One-Time

WhatsApp Marketing Platform Campaign Management Made for Indian Businesses

WhatsApp Marketing Software
for Indian Businesses

Plan customer campaigns, manage approved marketing templates, organise contacts, automate follow-ups and review campaign activity from one business platform.

Campaign Management Customer Segmentation Marketing Template Support Automation Workflows Campaign Analytics
No monthly platform subscription
Guided onboarding
Campaign management tools

Campaign Workflow

Audience
Approved Template
Campaign
Customer Engagement
Analytics

Example campaign workflow

Overview

What Is WhatsApp Marketing Software?

A centralised platform for managing customer communication and campaigns.

WhatsApp marketing software helps businesses organise customer communication, manage campaigns, use approved message templates, segment audiences and review campaign performance from a centralised platform.

LeadWA provides campaign management tools, contact organisation, template support, scheduling, automation and analytics—all designed to support compliant business messaging.

Note: Businesses are responsible for obtaining appropriate customer consent and following applicable messaging rules and platform requirements.
Features

WhatsApp Marketing Campaign Features

Tools to plan, manage and review your WhatsApp marketing campaigns.

Campaign Management

Create, schedule and manage marketing campaigns from a single dashboard.

Audience Segmentation

Organise customers into relevant groups for targeted campaign delivery.

Marketing Template Management

Create, submit and manage marketing templates subject to applicable WhatsApp review and messaging requirements.

Campaign Scheduling

Schedule campaigns for future delivery to plan your communication strategy.

Personalised Message Variables

Use variables to personalise messages with customer names and relevant details.

Media Message Support

Send images, videos and documents to enhance marketing communication.

Contact Import

Import and manage customer contact lists for campaign delivery.

Automated Lead Follow-Up

Automate follow-up messages to leads and customers as part of campaign workflows.

Drip Communication Workflows

Set up automated sequences for staged customer communication over time.

Campaign Analytics

Review available message status, campaign activity and customer response data from your dashboard.

Delivery and Status Tracking

Track message delivery status and engagement indicators.

CRM and Webhook Integration

Connect with your CRM and business systems using API and webhook options.

How It Works

How to Run a WhatsApp Marketing Campaign with LeadWA

A straightforward process to plan and execute campaigns.

1

Create or Import Your Customer List

Add customers manually or import existing contact lists into LeadWA.

2

Organise Customers into Relevant Segments

Group customers by behaviour, location or other relevant criteria.

3

Create an Appropriate Marketing Template

Design a message template that is suitable for your campaign and target audience.

4

Complete Applicable Template Review

Submit templates for review where required by applicable WhatsApp messaging policies.

5

Configure and Schedule the Campaign

Set up campaign details, select the audience and schedule delivery time.

6

Review Campaign Activity and Customer Responses

Monitor delivery, engagement and customer responses after campaign launch.

Note: Businesses are responsible for using appropriate customer consent, accurate audience data and applicable messaging practices.
Use Cases

WhatsApp Marketing Use Cases

Practical ways businesses can use WhatsApp marketing.

Product Announcements

Share information about new products, updates and availability with your customers.

Seasonal Offers

Inform customers about seasonal promotions, discounts and special events.

Customer Re-Engagement

Reach out to inactive customers with relevant offers and updates to encourage engagement.

Event Invitations

Invite customers to webinars, workshops, store events and networking opportunities.

New Service Updates

Inform customers about new services, features and business improvements.

Lead Follow-Up

Automate follow-up communication with leads to nurture them through the sales process.

Ecommerce Promotions

Share product recommendations, flash sales and special offers with customers.

Customer Feedback Requests

Ask customers for feedback, reviews and suggestions to improve your business.

By Industry

WhatsApp Marketing for Different Industries

How businesses across sectors use WhatsApp marketing.

Ecommerce and Retail

  • • Product launch announcements
  • • Seasonal sale promotions
  • • Customer re-engagement campaigns

Education and Coaching

  • • Course promotion and updates
  • • Workshop and webinar invitations
  • • Student engagement campaigns

Real Estate

  • • New property listings
  • • Open house announcements
  • • Buyer follow-up campaigns

Travel and Hospitality

  • • Special package promotions
  • • Booking confirmations and offers
  • • Customer feedback campaigns

Local Service Businesses

  • • Service promotion and updates
  • • Appointment reminders
  • • Customer retention campaigns

Professional Services

  • • Service announcements
  • • Client engagement campaigns
  • • Resource and event promotions
Responsible Marketing

Build Better Campaigns with Responsible Messaging

Guidelines for effective and responsible WhatsApp marketing.

Obtain appropriate customer consent

Send relevant messages

Use accurate business information

Avoid excessive messaging

Provide clear opt-out options where applicable

Monitor campaign quality and customer feedback

Follow applicable WhatsApp Business messaging requirements

Compare

Official API Marketing vs Bulk Campaign Solution

Choose the right approach for your marketing needs.

Feature Official API Marketing Bulk Campaign
Cloud API Integration✅ Cloud API integration❌ Separate campaign solution
Business Account SetupApplicable business setup requiredDifferent onboarding process
Marketing Template WorkflowApproved template workflowCampaign outreach tools
Customer Segmentation Advanced audience organisation Basic contact grouping
Campaign Scheduling✅ Available✅ Available
Shared Team Inbox✅ Team collaboration❌ No
AI AutomationAutomation and integrationsLimited
CRM Integration✅ Available❌ No
Webhooks✅ Available❌ No
Analytics✅ Detailed reportingBasic tracking
Best ForIntegrated business marketingBasic campaign delivery
Important: LeadWA Bulk Campaign is a separate campaign solution and does not use the WhatsApp Cloud API. Features, onboarding requirements and account behaviour may differ from the Official WhatsApp Business API solution.
Transparent Pricing

WhatsApp Marketing Software Pricing

Simple, transparent pricing for Indian businesses.

LeadWA Platform Setup

₹999

One-time fee

Monthly Platform Subscription

₹0

No monthly fees

Message Usage

Charged Separately

Based on selected pack

The setup fee covers LeadWA platform onboarding and configuration. Message packs, applicable taxes, validity periods and usage conditions may apply separately.

View Complete Pricing →

Explore More

Explore LeadWA WhatsApp Business Solutions

Learn more about LeadWA's business communication platform.

Frequently Asked Questions

Your Questions About WhatsApp Marketing Software

Everything you need to know about managing campaigns with LeadWA.

What is WhatsApp marketing software?

WhatsApp marketing software is a tool that helps businesses organise customer communication, manage campaigns, use approved message templates, segment audiences and review campaign performance from a centralised platform.

How can businesses use WhatsApp for marketing?

Businesses can use WhatsApp to send approved promotional messages, share product updates, engage with customers, collect feedback and run targeted campaigns—provided they follow applicable messaging guidelines and have obtained appropriate customer consent.

Can I send marketing messages using WhatsApp Business API?

Yes, WhatsApp Business API supports marketing messages using approved templates. Marketing messages follow different pricing compared to utility messages and require appropriate customer opt-in consent.

Do marketing messages require templates?

Yes, marketing messages sent through WhatsApp Business API require approved message templates. Templates must be submitted for review and comply with applicable WhatsApp messaging policies.

Can I schedule WhatsApp marketing campaigns?

Yes, LeadWA allows you to schedule campaigns for future delivery. Campaign scheduling helps you plan your communication strategy and send messages at appropriate times.

Can I segment customer contacts?

Yes, LeadWA provides contact management and segmentation tools to organise your customers into groups for targeted campaign delivery.

Does LeadWA support campaign analytics?

LeadWA provides available campaign activity, message-status and reporting data to help businesses review communication performance.

Can LeadWA integrate with a CRM or website?

Yes, LeadWA provides API and webhook integration options for connecting compatible CRM, ERP, website and custom business systems.

What is the difference between Official API marketing and Bulk Campaign?

Official API marketing uses WhatsApp Cloud API with approved templates and supports features like shared inbox, AI automation and CRM integration. Bulk Campaign is a separate solution with different onboarding and features, not using the WhatsApp Cloud API.

Does LeadWA guarantee campaign delivery or sales?

No. Campaign availability and message delivery depend on account eligibility, recipient consent, message quality and applicable platform rules. LeadWA does not guarantee delivery or sales results.

How much does LeadWA WhatsApp marketing software cost?

LeadWA offers a one-time platform setup fee of ₹999 for WhatsApp marketing software. There are no monthly platform fees. Message usage charges apply based on the selected message pack.

Does LeadWA charge a monthly platform subscription?

No. LeadWA charges a one-time platform setup fee only. There are no recurring monthly fees. You pay once for platform access and then only for message usage.

What customer consent is needed for WhatsApp marketing?

Businesses are responsible for obtaining appropriate customer consent before sending marketing messages. Marketing communications must comply with applicable WhatsApp policies and local messaging regulations.

Can customers opt out of marketing communication?

Yes, businesses should provide clear opt-out options where applicable and honour customer preferences regarding marketing communication.

Manage Your WhatsApp Marketing Campaigns with LeadWA

Organise audiences, manage campaign workflows, automate customer follow-ups and review communication activity from one platform.

One-time platform setup No monthly platform subscription Guided onboarding